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POLICIES

SHIPPING

We make every effort to ship your wine at the most favorable rates in the safest manner possible, and our goal is for your wine to reach you in the same condition it leaves our warehouse.

Shipping times and costs are dependent on destination, shipping method and weather. To protect your wines, they will not be shipped during times of high temperatures or freezing conditions.  We can provide temperature-controlled shipping or expediting the wine via 2-Day or Overnight delivery during extreme weather. If the buyer selects one of these options, the shipment may only be delivered to a business address, and the additional cost is the responsibility of the buyer.

Due to the restrictions of many state laws, we only ship wine to those states where we are permitted to ship direct. Please contact us directly if you have questions regarding shipping to specific states: 707-257-3040 or info@maroonwines.com

If you reside in a state we are not permitted to ship to, you may provide an alternative shipping address in a legal state.

*For policies regarding our Wine Club, please refer to the Wine Club page of our website.

 

ADULT SIGNATURE REQUIRED
Please note, as required by law, there must be someone over the age of 21 to sign for your package upon delivery. We recommend you ship to an office or place of business where packages can be easily signed for on the first delivery attempt. PO Boxes are not allowed.

Our shipping prices include packaging materials. You will be notified by email when your wines are shipped. Generally, we will attempt to ship your wines shortly after your order is placed. However, in an effort to protect your wine, please be aware that your order may be held for ideal weather and shipping conditions.

 

RETURNS
We are committed to providing the highest quality products and service, and your satisfaction is our top priority. If you are dissatisfied with your order, please contact us within seven (7) days of the date of your order for assistance.

All wines sold are maintained at optimum conditions. We consider wine to be out of our control once it has been handed over to the carrier and we cannot be responsible for improper storage after it has been delivered. Therefore, once your wine order has been picked up by the common carrier for delivery, the wine becomes your responsibility. We are not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment, or as a result of failed delivery attempts. We also cannot accept returns for the following: wines that do not coincide with personal tastes, wines that have been adversely affected by customer storage, and wines that have been otherwise damaged as a result of any other adverse condition occurring while the wines are in the your care.

If wine is shipped back or returned undeliverable, we will refund your credit card for the cost of the wine less shipping and handling once it is received. If the original shipment was damaged or flawed, you will receive a replacement order if the wines are available, or a full refund, including shipping and handling charges.

 

STATE COMPLIANCE LAWS
Due to ever changing direct-shipping laws and regulations, the list of states that we ship to may change at any time.  All wines are sold in California and title passes to the buyer in California. We make no legal representation to the legal rights of anyone to ship or import wines to any state outside California.  Buyer is solely responsible for shipment of alcoholic beverage products.  By placing an order you authorize us to act on your behalf to engage a common carrier to deliver your wine.  We will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that in our sole discretion we believe that such shipment will not subject us to the risk of any sort of legal action or other harm.

 

THE SALE OF ALCOHOLIC BEVERAGES
Laws require alcoholic beverages may only be purchased, shipped to and delivered to persons at least 21 years of age.  In placing an order, and in using this website, you represent that you are over the age of 21, that the person placing the order and receiving a shipment of alcoholic beverages is over the age of 21 and that receipt of shipments containing alcoholic beverages requires the signature of a person 21 years of age or older who is not intoxicated. Identification may be be required at delivery.

 

PRIVACY
Any information that you provide by joining our mailing list or making an online purchase will not be shared or sold to other companies or individuals. All orders placed on our website require a credit card, which will be transmitted via secure and encrypted methods. We utilize standard security measures to protect the information you provide.

Our website contains links to other sites. Please be aware that when you follow one of these links, you will leave our site, and we are not responsible for what happens to your information on another site.

 

GOVERNMENT WARNING:
GOVERNMENT WARNING: (1) ACCORDING TO THE SURGEON GENERAL WOMEN SHOULD NOT DRINK ALCOHOLIC BEVERAGES DURING PREGNANCY BECAUSE OF THE RISK OF BIRTH DEFFECTS. (2) CONSUMPTION OF ALCOHOLIC BEVERAGES IMPAIRS YOUR ABILITY TO DRIVE A CAR OR OPERATE MACHINERY, AND MAY CAUSE HEALTH PROBLEMS. NOTICE REQUIRED UNDER CA. PROP.65.

WARNING: This product can expose you to chemicals including Bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Please Drink Responsibly.

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